Articles Tagged with Geek Squad

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A Kentucky Best Buy Geek Squad reportedly discovered hundreds of pornographic images containing children on a man’s hard drive that was brought in for a file transfer.

According to reports, on August 28, a 78-year-old man went to a Best Buy in Louisville and dropped off his computer with the Geek Squad to have them transfer files from his internal hard drive to an external hard drive. Best Buy’s website says that “Geek Squad Agents are trained to never access data on a customer’s device provided to Geek Squad for service except in limited circumstances, and only to the extent necessary to perform the service, such when you ask us to recover your data.”

While working on the man’s service ticket, it was reported that a “peer review” was performed, during which they opened some of the files on the man’s device. The employees reported that they saw files that contained images of children being sexually abused, and they notified the authorities about the material. The St. Matthews Police Department opened an investigation to look deeper into the situation.

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A Florida man seeking assistance from Best Buy’s Geek Squad was denied service and arrested after he allegedly refused to wear a face mask, and reportedly coughed, sneezed, and covered items in the store with his fluids.

Around noon on December 5, 51-year-old Alton Ashby from Palm Bay had an appointment with the Geek Squad at a nearby Best Buy store.

When Ashby arrived without a face covering, he went to an employee for service and was told that he would have to wear a mask in the store.

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When a man brought his broken laptop to Best Buy for service last August, the technicians working with the files on the machine believed he was storing pictures depicting sexual content containing very young children and reported him to the authorities.

Des Moines resident Robert Leo Watson found that his laptop was no longer functioning after he had a mishap and spilled gravy on the keyboard of the electronic device.

On August 11, 2018, Watson reportedly went to the local Best Buy and bought a new computer to replace the one he had rendered defective. While he was there 54-year-old Watson reportedly decided he would pay the Geek Squad a fee to have the information stored on the old machine moved to the new one.

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