Articles Tagged with refunds

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A man in Connecticut was arrested on several charges after an investigation led the police to believe he had charged people seeking his limousine services and then failed to provide them with rides or refunds.

According to reports, the Eastern Rentals & Transportation limousine service company posted an advertisement on Facebook, and multiple people booked rides with the company. They were required to pay in advance and reportedly told that if they had to cancel, they would be issued a refund if they did so at least 72 hours before their scheduled ride.

Throughout the summer, the authorities received several reports from people claiming they had booked a reservation with the company, but their limo never showed up. They also reported that they were not issued refunds and had trouble getting in touch with anyone from the company when they tried. Additionally, individuals made Facebook posts warning people about the alleged scam.

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A married couple who own a travel business were charged with embezzlement after they allegedly accepted payment for booking international trips to Japan for San Diego high school band members and their parents, and then cancelled the trips. The company then filed for bankruptcy and the people were not offered refunds for the thousands of dollars they had spent.

Brad and Margie Matheson are the proprietors of a Georgia based travel service called Harmony International. In January 2016, they extended a package to four San Diego area high school’s band departments. The offer was for the school’s band members to take an international trip where parents could accompany their children to Japan.

Brad Matheson presented the offer in a Skype meeting telling parents and students, “If you register before March 1, 2016, for this group, you’ll receive free trip cancellation insurance.” He stated this offer was intended as an added incentive bonus in order to encourage early registration.

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