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Two employees and a customer at a Massachusetts Dunkin’ Donuts were involved in an altercation leading to assault and battery charges for all three women, and the discharge of the employees from their positions.

During the morning of January 21 34-year-old Sharon Bimbo entered the Tewksbury location of the Dunkin’ Donuts chain accompanied by her husband, her 12-year-old daughter, and her daughter’s dog who serves as the girl’s emotional companion pet. They visited the store in order to address an order from the day before that they said had been incorrect, and they placed an order for a coffee and a muffin while they were there.

The little girl’s dog was allegedly atop one of the tables while the family waited for their order to be prepared, and it caught the attention of the workers who reported it to the manager. The family was approached and the manager explained that they would need to take the dog outside because their policy does not allow emotional service animals in the building.