36-year-old James Hensley was the owner and president of Knoxville Auto Brokers in Knoxville, Tennessee, from 2012 until the day he shut his business down last April.
When Hensley closed his doors for good he allegedly left some of the clients of his establishment with financial problems because he accepted trade-in vehicles from them with the understanding that the car dealership would finish paying off any outstanding balances owed on those automobiles. When he did not comply with the contractual agreements to make the payments the original owners were sent bills for the amount that was still owed.
Six months after Knoxville Auto Brokers went out of business Hensley had his license allowing him to sell cars in Tennessee revoked by the state based on charges alleging that he failed to provide a total of 24 titles to the new owners of vehicles that customers had purchased from him.