A Kentucky Best Buy Geek Squad reportedly discovered hundreds of pornographic images containing children on a man’s hard drive that was brought in for a file transfer.
According to reports, on August 28, a 78-year-old man went to a Best Buy in Louisville and dropped off his computer with the Geek Squad to have them transfer files from his internal hard drive to an external hard drive. Best Buy’s website says that “Geek Squad Agents are trained to never access data on a customer’s device provided to Geek Squad for service except in limited circumstances, and only to the extent necessary to perform the service, such when you ask us to recover your data.”
While working on the man’s service ticket, it was reported that a “peer review” was performed, during which they opened some of the files on the man’s device. The employees reported that they saw files that contained images of children being sexually abused, and they notified the authorities about the material. The St. Matthews Police Department opened an investigation to look deeper into the situation.